query
Posted:
07 May 2014, 22:08
by victor
received an e mail today purporting to be from APPLE saying that my APPLE I.D had just been used to download an app,on a device not previously associated with that APPLE I.D
with an order no. and a price (but i don't recognise the currency)
if it was not me then go to itunespayment cancellation form to change my password
do not and never have had an APPLE I.D.
Re: query
Posted:
07 May 2014, 23:21
by Diflower
Just delete it Vic, they know nothing
Re: query
Posted:
08 May 2014, 10:19
by Workingman
Vic,
It is a known scam and is flagged up on the Apple Communities board.
Don't click on any link, just delete.
Re: query
Posted:
09 May 2014, 14:10
by Suff
This was a documented scam to get your credit card details and last 4 digits and then crack your apple account by requesting a password reset. Then using the apple store to raid the card.
The loophole has been closed but they are still trying to scam people.
As with all these things, I use a logic rule.
Do I have an account?
No: Bin.
Yes: Close Mail, go directly to the web site using your normal links or just the we address and log into the account. Check the details.
This has worked for me. When Paypal UK was hacked and $1k was lifted from my card with Paypal, I carried out all the correct actions, for account reset then challenged the transaction. I had my money back within 72 hours.
There are links you are sent which you have no option to click, like password reset links in email. However there is one Golden Rule. If you didn't ask for it in the last 5-10 minutes, or hour if it takes that long, you NEVER click on the link.