Does anybody know ...

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Does anybody know ...

Postby Workingman » 26 Aug 2016, 19:34

... why my microwave has stopped working? It is only 15 months or so old.

It is a digital job. The clock works, so does the turntable, and it looks as though it is obeying my instructions to cook things my way.

However, it does nothing - cooking or defrost wise.

Am I in need of a new one or is there a fix?
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Re: Does anybody know ...

Postby AggersAgain » 26 Aug 2016, 19:53

I've never heard of this sort of problem before, so I haven't a clue.

Presuming the plate is still going round and it's making the usual noise,
couldn't you get in touch with the makers and ask their advice?
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Re: Does anybody know ...

Postby JoM » 26 Aug 2016, 19:56

No idea Frank, but you'd expect it to last longer than 15 months. Contact the manufacturers and put that to them.
Was it an expensive one? Just thinking that a repair may cost more than the actual machine did?
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Re: Does anybody know ...

Postby Workingman » 26 Aug 2016, 20:04

JoM wrote:Was it an expensive one? Just thinking that a repair may cost more than the actual machine did?

An ASDA job, Jo and Aggers, I guess that a repair will cost more than a new one. :roll:
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Re: Does anybody know ...

Postby victor » 26 Aug 2016, 21:25

would expect Asda to replace it
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Re: Does anybody know ...

Postby Workingman » 26 Aug 2016, 21:30

Out of guarantee, Vic. Dead as a Dodo - cooking wise.
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Re: Does anybody know ...

Postby meriad » 26 Aug 2016, 21:38

If it's not an expensive one, then I'd have thought that ASDA would be willing to either replace or give you a good discount on a new one. They'd prefer to avoid negative feedback.

I know you're not big on Facebook but if you posted on their FB page asking if they knew of a fix - I'd be surprised if they didn't offer to replace ;-)
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Re: Does anybody know ...

Postby JoM » 26 Aug 2016, 21:40

It should last longer than 15 months though Frank, regardless of price, so you've got nothing to lose by contacting them and giving them a bit of the Frank charm ;)
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Re: Does anybody know ...

Postby pederito1 » 27 Aug 2016, 10:43

Imagine it is a premature failure of the magnetron. They usually last ages but are available as a spare part though may cost more than a new oven.
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Re: Does anybody know ...

Postby saundra » 27 Aug 2016, 10:54

Had my microwave for donkeys years
Looks like a new one is in order
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