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Big shout out to...

PostPosted: 20 Oct 2016, 11:31
by Ally
...Jet2. :D :D :D

Mum and dad have booked to come over for their usual month in April 2017. :D

This year they rented a penthouse apartment right on the sea front - views to die for and absolutely gorgeous so they booked again for next year.

Bart (not Simpson :lol: ) the owner told them yesterday that they could have another week either side of April! Hurrah!

So I've just been on the phone to a very helpful lady from Jet2 to change flight days. They were able to keep their already booked seats and the total cost for all the changes?

£60!!

Result! :Hi: :Hi: :Hi: :Hi:

6 week holiday for the parentals. :D :D :D :D

Re: Big shout out to...

PostPosted: 20 Oct 2016, 11:45
by JoM
That's fantastic, and what great customer service :D

Re: Big shout out to...

PostPosted: 20 Oct 2016, 12:51
by meriad
that'ts good of them; excellent customer service = good feedback

Re: Big shout out to...

PostPosted: 20 Oct 2016, 13:05
by tonicha
Wow, brilliant :Hi: :Hi: :Hi:

Re: Big shout out to...

PostPosted: 20 Oct 2016, 14:15
by Kaz
Fantastic customer service Ally :D :D

Re: Big shout out to...

PostPosted: 20 Oct 2016, 16:06
by jenniren
Excellent service Ally :D