Vocal Voices

The AA sent me the invoice for next year £69 for just "Roadside"
I phoned up and said could they come down.
After a few questions and confirming i have been with them over 10 years
he said he would see what he could do.
I reminded him that last year they added on "At Home" and charged £60 including
"Roadside".
He came back with a price of £58.60 and said it was always worth a phone call.
I am well pleased with it as the website shows about a £90 charge.
It gives me peace of mind to be able to call for help if the car won`t start or
you have a puncture.

That's really good, Lissie - it just shows that it is worth asking.

Well done Lissie, it's a shame we have to do all the work but always worth asking.

I am with Green Flag.
Got renewal terms at the end of May.
Went on line and got a quote for same cover which was cheaper than last year. Made a phone call and got the price showed online.
Also house and contents was due in June. Did the same getting cheaper quote on line than last year. So I have saved nearly £100. Well worth the time and phone calls.
Have just renewed my broadband and phone contract. Have got the same terms and cost as when I joined last year. Cheaper then the offers in the paer and on TV.

That's well worth the trouble then Lissie, but as Di said it's a shame the customer has to do the chasing, rather than loyalty being rewarded!

Glad you got a good deal too Cruiser

I've done the same in the past - renewal comes through and it's more expensive than new online; so a quick call and you'd be surprised just what you can get. I need to figure out re this year; because my car came with AA cover but it was an odd set up I recall so need to call them to make sure all is OK again. I've been with the AA since I got my old car back in 1997 so will push for customer loyalty

You should do one for your fruit trees

We have been with the AA for over 40 years, and we have most of the options like Joint Cover, Home Start, Relay etc. so pay an arm and a leg.
So having read this thread, I was all geared up to phone them up if I had a swingeing increase on the next renewal.

Well, the papers came through today and the increase over last year was .... 74p! So I'll let them off until 2018 .....