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Utilities

PostPosted: 25 Jan 2022, 16:34
by victor
We keep hearing about price increases but we have just received a £249 credit ,no idea why.

We were with Green Energy which went bust, Uswitch changed us to EDF who kept us at our £70 p.m., then increased it to £82 a few months back,not a problem.

Now the refund,we have contacted them to ask why/ how we have had this but no reply so far.

Re: Utilities

PostPosted: 25 Jan 2022, 17:09
by saundra
Don't ask keep the refund spend it
Because nobody knows who is doing what
I once got 2 refunds for a booked appointment to change a meter and they never turned up so sent me compensation twits

Re: Utilities

PostPosted: 25 Jan 2022, 17:24
by Kaz
Bank it quickly ;) :D

Re: Utilities

PostPosted: 26 Jan 2022, 16:48
by meriad
chances are your account was in credit when EDF took over; so the administrators who dealt with the wind up / down of Green Energy would have had to refund you that money