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Confusion reigns

PostPosted: 02 Dec 2022, 08:44
by JanB
Been hearing for weeks, from various people, about the experiences trying to get and then pay for and receive this new residençia card.

This morning, I logged on, to see if the payment details had been uploaded.

Yes!!

~Brilliant, so I navigated my way around - and believe me, they've made it very difficult all round - and yes, we're both there. Although somehow, they have added a couple of letters to my dad's name, which I am supposed to report and then they'll re-do it. Can't be bothered.

Double checked the payment amount. Mine is for 18 euros, Grumpy for 15 euros. Double checked again and they've given him a five year temporary card, even though he was replacing his ten year permanent and have given me the ten year permanent :x :x

I'll see what he wants to do when he surfaces :?

Re: Confusion reigns

PostPosted: 02 Dec 2022, 09:16
by JanB
There are two numbers to call.

One goes straight to a message syaing that this number is no long er in use and the other says to contact SEF by e-mail :x

This, for the English, is all in Portuguese :lol: :lol:

Re: Confusion reigns

PostPosted: 02 Dec 2022, 10:46
by Kaz
Just tell him you’ve put him on a 5 year probationary period Jan :oops: :lol:

Seriously though, sounds like a lot of red tape! :evil: Hope you get it sorted ok ;) xxx