Vocal Voices

I’m having trouble getting my head around this, all appointments at this particular surgery to be made online This was posted by Mick’s cousin, who had tried to find a number to ring for an appointment for her elderly aunt (dad’s sister) who is not online She’s in Sussex.

I was trying to post a screenshot of the surgery message, but it won’t post, and you get the drift

OK, Kaz, so post the name and location of the surgery - name them and shame them.

Don't get angry, get even.

We need to stop the wonks who do these things in their tracks and let them know, in no uncertain terms, that we are not all like them and will not tolerate them.

Rant over.

Our local surgery was moving slowly towards everything being online (in the aftermath of Covid, I suspect), but has pulled back a bit after a lot of adverse comment. So as WM says, name and shame.

You can still walk in and book an appointment here, which is by far and away the easiest, and it's the route I went down to book our flu / Covid jabs, because the online booking system for them simply didn't work and their telephone queues are inevitably lengthy.

It really is appaling that "everything" has to be done on-line.

Grumpy and Mitchell are totally incapable of doing anything on it.

Grumpy couldn't even answer the phone properly when I rang him earlier. He kept on pressing the wrong button

The family wouldn't thank me for plastering their business all over the net, and anyway I don't know the surgery , it wasn't on the screenshot It just shows though how uncaring and "blocking" some GP surgeries have become though, doesn't it?

You want to live here we now only have 2surgurys
Every thing has moved to one line even a request to see a dr you fill a form in and they consider if you need anappointment or text and tell you to ring 111
It is truly horrific and worrying it's beyond belief the story's we are reading on our health forum or surgery has 25,000 patients now our hospital is 3/4 shut and everything moved to Scarborough or York it's dire

Interesting to see this article tonight ......

https://www.dailymail.co.uk/debate/arti ... er-me.html

A new study from Oxford University reports that an astonishing 16 per cent of GP surgeries now offer appointments only via an online booking form.

Thank goodness for our surgery where you can still ring for an appointment (or call in if you live nearby). When I ring them, I put the phone on speaker and carry on doing stuff until it is answered. Our original doctor has just retired but has left the surgery in good hands, they were so good when Edward was ill some months back.

That's just madness Kaz.... so how are people that have no internet access meant to make appointments? My neighbour (the one I do the shopping for) doesn't have internet at home; she still uses an old square brick type Nokia phone so she'd be completely cut off and would rely on someone like me to do everything for her.

Our surgery hasn't gone that far yet. There is always someone complaining on FB about them though. The thing I notice about the surgery is on their website they run through a list of choices which you, the patient, might need; and the very last one is - to see a GP.

But here's the problem. Almost 90% of the GP's in England work part time.

https://www.pulsetoday.co.uk/news/workl ... se-survey/

As long as that state of affairs is allowed to continue, we will always have problems seeing a GP.