Gal wrote:I'm having too many problems with the internet dropping out off and on to worry about passwords atm.
TalkTalk know about it, due to constant interruption during online chat facility last week. Currently I have the phone socket unscrewed and the test port in use for the BB cable (on advice from your man at TT) they are ringing me tomorrow to see if this has helped (it has not). I suspect a faulty connection somewhere down the line.
I assume they have been through the entire microfilter thing and that you have no phones connected in the house which are not microfiltered?
it might be worth trying
this, with everything but the phone disconnected, using your phone handset, from the test port. The Quiet test should be quiet, if it is not then there is a problem on the BT line an no amount of testing will resolve it, it must be rectified by an engineer.
Gal, my friend had this problem for 5 years at home in Scotland. Finally, after 5 years, they sent out an engineer who tested the line and replaced a piece of cable, connecting his house, which was 50 years old and was the prime cause of the problem. He now runs a very successful long range Wifi internet business that he built himself from scratch to get around the pitifully lame services provided by BT. He now grosses £100k per year on that business, has 300 customers and employs 6 people including his wife and daughter.
I had a similar problem here in France. We kept losing the internet connection. However, fortunately, the phone was also terrible for quality and kept crackling and breaking up. I was able to insist that an engineer came and he resolved the problem with their line (they had to fit a new cable). We had issues again, later, which was with the exchange in the town, seems they keep records because they didn't fight with me that time.
In simple terms and in my experience, if you are plugged into the primary socket and you don't have rogue phones plugged into the wiring, then the problem is with the provider (usually BT), cabling but the ISP (TalkTalk or others), will try and avoid sending an engineer as they never have enough.