The fall down is between the hospital, their pharmacy and everyone in between.
Me to onc on Tuesday: Don't forget to add the note that the drugs are to be collected from Oakhaven (local hospice) tomorrow.
Onc adds note with big asterisk.
Me to reception: Don't forget that note there about the drug collection.
Receptionist: Of course, they will be there.
Me to nice receptionist at Oakhaven yesterday: Hello, come to collect my drugs
Receptionist: Oh - you're not on our list...knock on the door and see.
Chemo nurse: You should have drugs today? - I'm so sorry, we'll bring them tomorrow. You have to tell reception you know...
It would be forgivable if it was a one-off
