by Workingman » 06 Mar 2020, 17:25
Saundra, I checked with my current surgery and then my old one, plus a few other local ones, and all of their websites (all different layouts) say that to use the electronic prescription service - the new system from April 1st - you or a nominated person have to go to the surgery to get your username and password.
Ask yours if that is the case and what identification you might need. Using the website is pretty standard, but logging in needs a secure username and password which they provide you with.