Haggling

[cruiser2]

Got renewal terms for brak down cover for the car. It had increased by over £20.00.

Went on line and got a quote from the same company for the same cover which only had a small increase.

So phoned them up and have renewed at the much lower price. Was worth a few minutes on the phone.

[meriad]

I did the same a few years back - the renewal premium was loads higher than new customer premiums; so I called and complained and they dropped the renewal. They're more interested in enticing new customers than customer retention sadly. And that goes for most insurances etc

[cromwell]

Yes, insurance companies take the Michael I'm afraid. They rely on people not bothering to change insurer. When I switched companies my old company contacted me to ask what sort of a deal they could do for me - too late!