by Workingman » 29 Dec 2023, 19:30
Airlines cannot control the weather - they all suffer. And having worked with aircraft for decades I know that they are all also subject to "technical" issues. I also understand that they cannot have a "spare" for each type of aircraft at every airport. Those are just facts of life for all airlines.
But having flown a lot and been delayed or cancelled a lot and put in hotels a lot I also know that airlines, and British ones in general, are the worst communicators on the planet. They tell you next to nothing and when the passengers get irate (because of their lack of information) it is us who are the problem. We use "hate speech" you know.
Oh, and by the way, if you want to know of a BAD airline working 'normally' try Aeroflot (Russian). A trip from Moscow to London with a flight time of about five hours takes nearly ten due to embarkation rules, disembarkation corralling and baggage collection. Then you have Heathrow's passport control to contend with!
Kaz, I do hope B gets of this time. My B went off on time from Man'r this morning, after a night time delay, en route to Thailand. xx