Whats gong on?

For all those techno questions

Whats gong on?

Postby louise » 04 Jan 2013, 10:02

All over my computer today, be it on a forum or website I am getting various words in blue underlined, and when I hover my cursor over the word I get a pop up advert. Why and how can I stop it please.
louise
 
Posts: 61
Joined: 26 Nov 2012, 15:34

Re: Whats gong on?

Postby Workingman » 04 Jan 2013, 11:05

Lou, you might have inadvertently downloaded an add-on, try running IE without add-ons and see if it works normally - you will get a warning from IE, just ignore it..

Go Start menu>>>All Programs>>>Accessories>>>System Tools... and click Internet Explorer (Np Add-ons).

If all works well we'll need to identify the culprit and remove it - it is not a virus.
User avatar
Workingman
 
Posts: 21740
Joined: 26 Nov 2012, 15:20

Re: Whats gong on?

Postby louise » 04 Jan 2013, 12:16

Thanks very much have tried what you suggest so will see if it solves the problem.Computers who`d have `em!!!!! :D
louise
 
Posts: 61
Joined: 26 Nov 2012, 15:34

Re: Whats gong on?

Postby Workingman » 04 Jan 2013, 12:30

Sorry Lou, I haven't explained properly.

Running IE in No Add-ons mode is not a cure... it's a possible way of identifying the culprit. If IE works well without the add-ons, but plays up when they are working, it means that one of them is causing the problem.

The cure is to find the culprit and remove it.
User avatar
Workingman
 
Posts: 21740
Joined: 26 Nov 2012, 15:20

Re: Whats gong on?

Postby louise » 04 Jan 2013, 14:09

OMG now you tell me................ :shock:
louise
 
Posts: 61
Joined: 26 Nov 2012, 15:34

Re: Whats gong on?

Postby Workingman » 04 Jan 2013, 15:12

It's not a big deal.

If IE (No add-ons) works without the text pop-up yet they come back in normal mode you can:

1. Open IE as normal and go to Tools>>>Manage Add-ons.... then in the new window scroll through the Add-on types. If you select "Currently loaded add-ons" from the bottom of the LH pane it should be easier. Look for Text Enhancer or similar. You can enable/disable them at will, and once the culprit is identified you can remove it.

2. If you have a recent restore point you could try that as a quick cure.
User avatar
Workingman
 
Posts: 21740
Joined: 26 Nov 2012, 15:20


Return to Computers etc

Who is online

Users browsing this forum: No registered users and 99 guests