The monitor asks for the first letter of your surname. It then asks for your DOB - number / month / full year. It then asks if the details are correct and if you hit "Yes" it gives your name, time of appointment and any delay. Hit "Finish" and you are in. It is usually only me.
I have just been up, first time in months, and there were two names to choose from! A new family must have recently registered. The first name was Frances where mine (officially) is Francis and it all felt a bit odd, but in a nice way. I have a twin!
Have any of you found anything similar?