Wording

[Gal2]

A query about how you would read the following:

Two night break £XXX at X Hotel, bed, breakfast and evening meal, bottle of wine on arrival.

[Kaz]

Read in what way? It looks plain to me, to be honest. What am I missing Gal? xxx

[Ally]

A 2 night break with bed and breakfast.

2 nights, 2 sleeps. 2 mornings. 2 breakfasts.

2 evening meals.

Bottle of wine when I got there.

[Gal2]

Ally that's how we read it too - apparently the evening meal was only for one night - but where exactly is this clear?? So, yes we should maybe have clarified with the hotel (we booked it via a Groupon style thing, Living Social) but at checkout we got stung for the second nights' meal.

I feel I should email the company because I bet a number of people will have been caught out this way, we spoke to another couple waiting to check out and the lady said they had fallen for this in the past.

[meriad]

Gal, Groupon are renown for not being quite as explicit as they should be - you're right to query it and ask that they amend it to specify it's only one evening meal.

What did the hotel say when you queried it?

[Gal2]

Tom dealt with it, I wasn't quite within hearing shot of it - it was one young girl on her own and three lots of people wanting to check out, I think he felt a bit sorry for her tbh

[Kaz]

I would say the same as Ally and Ria, so they've not made that clear at all!

[jenniren]

Tbh I read it as 2 nights stay with breakfast plus one evening meal and a bottle of wine. That's the norm with these deals, it's usually in the terms and conditions. I make a point of reading the small print and if in doubt give Groupon a ring.

[Gal2]

Did you Jen? Is that because you have done this before, or does that come through in the wording? I read it a hundred times and it always comes across to me that it is two of everything so I must be missing something I think.

[jenniren]

We regularly use Groupon Gal, I always scroll down to the smaller print where it gives the full details of of the offer. What you got is the norm, I've never seen them offer dinner twice. Sometimes there are extra's like afternoon tea on arrival, but never two dinners. I understand why it confused you, but as it's what we're used to that's how I read it.